Privacy Policy

Privacy Policy

Effective Date: 2/1/2025

Faneuil Hall Dental Associates ("we," "our," or "us") operates www.fhdental.com. Your privacy is important, and this Privacy Policy explains how we collect, use, and protect your information, including our compliance with 10DLC regulations for SMS communications.

By using our Site or services, you agree to this Privacy Policy.

1. Information We Collect

We may collect:a. Personal Information

• Name
• Email address
• Phone number (for appointments, confirmations, and communication)
• Mailing address
• Payment details

b. Non-Personal Information

• IP address
• Browser type and version
• Cookies and usage data (e.g., pages visited, time spent)

c. Health Information

• Medical and dental history

2. How We Use Your Information

We use collected information to:

• Schedule appointments and send reminders (email, SMS, or calls).
• Respond to inquiries or provide support.
• Send updates, promotions, or notifications (with consent).
• Comply with legal requirements.

3. 10DLC Compliance for SMS

If you opt in to SMS:a. Message ContentWe may send messages about:

• Appointment confirmations/reminders.
• Follow-up care.
• Important updates.

b. ConsentYou must explicitly consent to SMS. Opt-in via forms or text.c. Opt-OutReply "STOP" to any message to opt out. You will no longer receive SMS messages unless you re-subscribe.d. Messaging RatesStandard messaging and data rates may apply.

4. How We Share Your Information

We do not sell or rent your personal information, except:

• Service Providers: We may share information with vendors who assist us (e.g., SMS platforms, payment processors).
• Legal Compliance: We may disclose information if legally required.

5. Your Rights and Choices

a. Access and UpdatesContact us at [Insert Contact Email] to access and update your information.b. Opt-OutOpt out of marketing emails via the "unsubscribe" link. For SMS, reply "STOP."c. Data DeletionRequest deletion of your information, subject to legal requirements.

6. Cookies and Tracking

We use cookies to enhance your experience. Disable cookies in your browser, but some features may not function.

7. Data Security

We use industry-standard security measures, including encryption. No method is 100% secure.

8. Children's Privacy

Our services are not for individuals under 13. We do not knowingly collect their information.

9. Third-Party Links

We are not responsible for the privacy practices of linked websites.

10. Changes to This Policy

We may update this policy. Changes will be posted with the updated effective date.

11. Contact Us

Phone: 617-523-4444Email: smile@fhdental.comAddress: 177 State St, Boston MA 02109This Privacy Policy complies with applicable laws, including 10DLC regulations.

By clicking “submit” I provide my electronic signature as an indication of my intent to speak with a Dental specialist. I understand that this is a solicitation for dental plan options and expressly consent to this website’s Privacy Policy, Terms of Use and receive marketing & telemarketing contact, including cellular phones, via automatic telephone dialing system, artificial/pre-recorded messages (including pre-recorded messages using soundboard technology), email, direct mail and/or text message from Faneuil Hall Dental Associates at the telephone number, address and email address I have provided. This authorization overrides any previous registration on a federal, state or corporate Do Not Call registry or any privacy or solicitation preference you have previously expressed. I understand that my consent to receive communications in this manner is not required as a condition of purchasing any goods or services and my consent can be revoked at any time